Vantage research · November 2026 · Customer support
What AI cites for “zendesk alternatives”
ChatGPT cited 10 sites, Gemini cited 10 sites, Perplexity cited 10 sites. No site was cited by all three.
Updated monthlyNext edition 1 December 2026
ChatGPTGeminiPerplexity dots beside a site: the other engines that cite it too
ChatGPT
10 sites · opens with a sentence · has a table · opening 25 words
- freshworks.com
- zoho.com
- intercom.com
- helpscout.com
- front.com
- hubspot.com
- atlassian.com
- gorgias.com
- liveagent.com
- salesforce.com
Brands namedFreshdesk, Zoho Desk, Intercom, Help Scout, Front, HubSpot Service Hub, Jira Service Management, Gorgias
Gemini
10 sites · opens with a sentence · no table · opening 28 words
- proprofsdesk.com
- crescendo.ai
- hiverhq.com
- brilo.ai
- siit.io
- alloysoftware.com
- crm.org
- pcmag.com
- hr365.us
- learn.g2.comcommunity
Brands namedFreshdesk, Zoho Desk, Help Scout, Intercom, HubSpot Service Hub, Jira Service Management
Perplexity
10 sites · opens with a sentence · has a table · opening 12 words
- assembly.com
- zapier.com
- salesforce.com
- missiveapp.com
- helpdesk.com
- monday.com
- devrev.ai
- helpscout.com
- front.com
- desk365.io
Brands namedFreshdesk, Help Scout, Intercom, Zoho Desk, Front, HubSpot Service Hub, Gorgias, Jira Service Management
Cited by more than one engine
- helpscout.com
- front.com
- salesforce.com
Is your site one of them?
Ask your AI agent to run Vantage's analyze_citation_coverage for your domain and “zendesk alternatives”, on all
three engines, and it will tell you whether you are cited, who is instead, and what changed since your last check.
More Customer support questions
Each engine was asked once, in English, as from the United States, on 2026-11-01. Answers change from run to run, so read this as a snapshot. Download the data.