Vantage research · November 2026 · software
What AI cites for “best crm for small business”
ChatGPT cited 10 sites, Gemini cited 0 sites, Perplexity cited 9 sites. No site was cited by all three.
Updated every 3 monthsNext edition 1 February 2027
ChatGPTGeminiPerplexity dots beside a site: the other engines that cite it too
ChatGPT
10 sites · opens with a sentence · has a table · opening 7 words
- hubspot.com
- zoho.com
- pipedrive.com
- freshworks.com
- monday.com
- salesforce.com
- lessannoyingcrm.com
- spotsaas.com
- vettlo.com
- itechguides.com
Brands namedHubSpot CRM, Zoho CRM, Pipedrive, Freshsales, Salesforce, Less Annoying CRM, HubSpot, Zoho
Since October: new lessannoyingcrm.com, spotsaas.com, vettlo.com, itechguides.com; dropped comparevue.com, fitsmallbusiness.com, technologyadvice.com
Gemini
0 sites · opens with a sentence · no table · opening 33 words
Answered from what the model already knows: no sites cited.
Brands namednone
Since October: dropped businessnewsdaily.com, google.com, osmoscloud.com, pcmag.com
Perplexity
9 sites · opens with a sentence · has a table · opening 47 words
- forbes.com
- pcmag.com
- salesforce.com
- zapier.com
- techradar.com
- blog.hubspot.com
- wise.com
- nimble.com
- microsoft.com
Brands namednone
Since October: new blog.hubspot.com, wise.com, nimble.com, microsoft.com; dropped blog.salesflare.com, uk.pcmag.com, zdnet.com, zite.com
Cited by more than one engine
- salesforce.com
Is your site one of them?
Ask your AI agent to run Vantage's analyze_citation_coverage for your domain and “best crm for small business”, on all
three engines, and it will tell you whether you are cited, who is instead, and what changed since your last check.
More software questions
Each engine was asked once, in English, as from the United States, on 2026-11-01. Answers change from run to run, so read this as a snapshot. Download the data.